Federal officials said this week they are ready to mail more than 36,000 checks totaling more than $10 million in a case involving a Boca Raton tech support company.
The money comes from a settlement with Inbound Call Experts LLC, doing business as Advanced Tech Support, and other defendants. The Federal Trade Commission called it a scam that used high-pressure sales tactics to market products and services by falsely claiming to find viruses and malware on consumers’ computers.
Average refund: $277.44. Deposit or cash the check within 60 days, officials advised. Also: Never pay money or provide account information to receive a refund check. Questions? Call the FTC’s refund line at (877) 793-0908.
Other defendants in the case, which goes back several years, include PC Vitalware LLC, Super PC Support LLC, Robert D. Deignan, Paul M. Herdsman and Justin M. Wright. Defendants neither admitted nor denied allegations in agreeing to the settlement, according to a court order.
Inbound Call Experts appears to be still in operation, or at least maintaining a phone line under that company name. A call this week was not immediately returned.