A state inspector found a dead rodent under the screen in theater #7 at AMC CityPlace on Monday and issued a warning.
The rodent was in a mouse trap, Florida Department of Business and Professional Regulation spokeswoman Kathleen Keenan said Tuesday.
The theater and its food service were not shut down, Keenan said.
An inspector from DBPR’s Division of Hotels and Restaurants re-inspected the West Palm Beach theater Tuesday, Keenan said. Traps in theater #7 were clear on Tuesday, the callback report states.
“Yesterday, the Division responded to a complaint, forwarded from the Department of Health, and conducted food service inspections at the licensed public food service establishments located at the theater,” Keenan said.
“Due to the allegations of the complaint, the inspector checked theater #7 and found a dead rodent in a mousetrap behind the screen,” Keenan said.
The theater, 545 Hibiscus St., also was cited for four other violations.
An employee was not wearing a hair restraint while preparing food. The hot water at the sinks in both the men’s and ladies’ bathrooms did not reach the required 100 degrees.
The inspector noted a buildup of ice in a walk-in freezer as well as water draining onto the floor between the ice machine and a water heater.
During a follow-up inspection Tuesday, the theater was cleared of the rodent violation and the hair restraint violation, and was given more time to fix the other problems. Repairs are underway.
Another inspection will be conducted before September 25.
DBPR’s Division of Hotels and Restaurants licenses and inspects public food service establishments in movie theaters.
Since late Friday night, reports of rodents being spotted at the theater have been circulating on social media.
A theater employee referred calls to AMC’s corporate office, which did not respond to a request for comment after 5 p.m. Monday.
“Went to see the 9:50 show for girls trip last night at city place when someone yelled it’s a rat, look down it’s 3. So if you go to the movies and they put you in theatre 7 get your money back,” one Facebook post states. One person commented she had seen rodents there a week ago.
Ashley Pearce, 30, a West Palm Beach resident and preschool teacher, told The Palm Beach Post that with about 15 to 20 minutes left before the movie’s end, she heard some commotion near the front of the theater.
“Someone yelled, “It’s a rat,” and people were running out and putting their feet up,” Pearce said.
She turned on a light on her phone and saw three mice, and took a photo. Everyone in the section she was seated in left and headed to the box office to get refunds, Pearce said.
About 50 people lined up for refunds. One woman said she saw five rodents, Pearce recalls.
Pearce said she received a $30 refund for the two tickets and drink she had purchased, but no apology.
“I was disgusted,” Pearce said. “I took my 2-year-old son there just a couple of months ago. Kids sometimes pick food up off the floor and eat it.”
“I think they should shut it down until they get it taken care of,” Pearce said.