A Lake Worth man told consumers he was on a mission from the Federal Trade Commission to fix their computers by removing dangerous software, FTC officials said. Emails even looked like official press releases from the agency, complete with the real FTC seal and motto, they said.
Trouble was, it was utterly “bogus,” the agency said.
Federal officials announced Tuesday a judge has ordered a temporary injunction against Daniel L. Croft, doing business as PC Guru Tech Support and Elite Tech Support.
According to the FTC, Croft sent fake press releases and spam messages saying it was his job to call people and remove tracking software from their computers.
U.S. District Court Judge Donald Middlebrooks in West Palm Beach ordered the defendant to stop claiming he is affiliated with the FTC, to shut down his websites and phone numbers and tell customers who contact him that he is not affiliated with the agency.
The injunction comes as the FTC pursues a lawsuit against Croft. A court document does not list an attorney for Croft and an attempt to reach him for comment was not successful.
“To lure consumers into opening the unsolicited emails, the Defendant states in the subject line of the emails that ‘spyware was put on your computer’ by one of two purported technical support companies whose services the consumer had previously used: Fast Fix 123 LLC or One Bit IT Co.,” an FTC complaint says.
The agency says if you got one of those messages, please tell the FTC.
PC support scams have been prosecuted for years in Palm Beach County. This effort features a follow-up twist, offering to “help” people hit by an earlier scheme.