When it comes to supplying consumers with information to help them buy insurance, Florida is certainly not the worst but fails to crack the top 10 in a ranking by nerdwallet.com.
Florida comes in tied for 13th. Texas took No. 1 with New Mexico last.
An explanation from the website:
“Florida’s website provided up-to-date premium data, but the information would have been more useful if it shared estimates for more than three driver profiles. The auto and homeowners insurance complaints were also up to date, earning the state good scores in that category. Florida’s overall score was held down by its lack of data on complaints against health and life insurance companies, as well as by how difficult it was to find some features on the website.
“Department spokesperson Karen Kees explained in an email that while the Office of Insurance Regulation is in charge of regulating the insurance industry, the Florida Department of Financial Services handles complaint information and consumer assistance. In our analysis, the state was given credit when the insurance department linked to these resources on the DFS website.”