If you’ve ever taken Uber, you may have faced the frustration of booking a ride without knowing how much you ultimately will have to pay.
Now the company is rolling out upfront fares — meaning you know how much you pay before you get in the car.
» RELATED: More coverage of Uber in Palm Beach County
Uber has used upfront fares for its uberPOOL service — where you share a car with other riders going to a similar destination — for the past two years.
And people seem to enjoy that experience, Uber says: 20 percent of all Uber trips globally are uberPOOL.
So now the ride-share company is rolling out the pricing system to its other services: In April, it came to Uber’s Miami region, which includes Palm Beach and Broward counties. It’s also available in San Diego, Philadelphia, Seattle, New Jersey and New York, along with five cities in India.
The upfront fares will come to more markets in the coming weeks and months, an Uber spokesperson said.
Here’s how the upfront fares are calculated:
Uber uses estimates of how long, in both distance and time, your trip will be. The app factors in traffic, along with how many drivers and riders nearby are using Uber at that time.
When fares increase because of demand — which formerly accounted for the “1.6X” riders would see when setting up a trip — that will be reflected in the upfront price. (No more lightning bolts, the company says.)
Have you already used an upfront Uber fare? What did you think? Comment or send an email to email@example.com and your comment could be used in an upcoming story.