Tech support firms settle FTC, Florida charges they misled consumers

Bondi, FTC announce settlement with tech support scammers

Bondi, FTC announce settlement with tech support scammers

The Federal Trade Commission and Florida Attorney General Pam Bondi’s Office Friday announced a settlement with a group of defendants who participated in a tech support scheme that allegedly defrauded thousands of consumers out of millions of dollars.

U.S. District Court Judge Kenneth Marra in West Palm Beach presided over the cases.

The defendants who have agreed to settle the action against  them are Boost Software, Inc., Boost Software’s principal Amit Mehta, Vast Tech Support, LLC’s principals Elliot Loewenstern and Jon-Paul Vasta and related entities.

One order bans Loewenstern and Success Capital from the tech support industry and other orders prohibit Mehta and Boost Software from selling leads related to tech support.

“These defendants deceived consumers and used high-pressure sales tactics to convince them that their computers required tech support products,” said Jessica Rick, director of the FTC’s Bureau of Consumer Protection.

The FTC and Bondi’s Office filed a complaint in 2014  alleging that the defendants used software designed to trick consumers into thinking there were problems with their computers, and then directed them to telemarketers who subjected those consumers to high-pressure deceptive sales pitches for tech support products and services.

The complaint  charged that the defendants violated the Telemarketing Sales Rule and the FTC Act, along with the Florida Deceptive and Unfair Trade Practices Act.

The settlement orders include judgments against the defendants totaling more than $37 million, which will be suspended after they pay a total of approximately $236,000 and surrender the corporate assets. The judgments are suspended due to the defendants’ inability to pay and will be lifted with the full amounts due if any of the defendants’ financial disclosures were incorrect or incomplete.

Litigation continues against co-defendants Mark Donohue, Vast Tech Support, LLC, and OMG Tech Support, LLC.

Anyone who suspects unfair or deceptive business practices can file a complaint with the Attorney General’s Office at or call 1-866-9-NO-SCAM.



Reader Comments 0

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Basic HTML is allowed. Your email address will not be published.

Subscribe to this comment feed via RSS